Building and Maintaining a Strong SRE Team in Your Company: 7 Key Tips
This blog post offers guidance on building and maintaining an SRE team. It emphasizes the importance of SRE in today's world and outlines seven key tips to achieve success. Here's a summary of those tips:
Start small and focus internally: Begin by assigning staff from existing departments to focus on maintaining service reliability.
Recruit the right people: Look for SRE professionals with problem-solving skills, automation expertise, and a commitment to continuous learning. They should also be excellent team players with a broad perspective. Consider using SRE tooling to improve team efficiency.
Define your SLOs: Establish clear and achievable performance indicators for your systems.
Establish a holistic incident management system: Implement a system for tracking on-call duties and streamlining the incident resolution process. SRE tooling can be helpful here.
Accept failure as inevitable: Recognize that failures are part of the development process. Focus on creating a minimum viable product and improving over time.
Conduct incident postmortems to learn from mistakes: Analyze incidents to identify root causes and develop solutions to prevent future occurrences.
Maintain a user-friendly incident management system: Choose an incident management system that is easy to use, fosters communication, and integrates with other relevant tools.
By following these steps and leveraging SRE tooling, you can establish a strong SRE team that keeps your systems reliable and your customers satisfied.