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Posts from the community tagged with automated incident management...
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@squadcast
shared a post, 6 months, 2 weeks ago
Automated Incident Management: Reduce Toil and Focus on What Matters
This blog post discusses Squadcast's Workflows feature, which is designed to automate repetitive tasks within the incident lifecycle in IT operations. By automating these tasks, Squadcast aims to streamline the incident response process, reduce toil for engineers, and improve overall efficiency.
The blog highlights the following benefits of using Workflows for automated incident management:
Reduced manual tasks
Faster incident resolution
Improved collaboration among teams
Automatic marking of SLO impacting incidents
Increased context through incident notes
The blog also mentions upcoming features for Workflows, such as webhook triggers, email notifications, and integrations with popular platforms like Slack and Jira.
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@squadcast
shared a link, 1 year, 7 months ago
The Evolution of Incident Management from On-Call to SRE | Squadcast
Incident Management has evolved considerably over the last couple of decades. Traditionally having been limited to just an on-call team and an alerting system, today it has evolved to include automated Incident Response combined with a complex set of SRE workflows.
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