Learn how to set up OpenTelemetry JavaScript to capture traces, metrics, and logs, so you can spot issues before they become real problems.

There’s nothing more frustrating than spending hours on planning, research, preparation, and finally launching your email campaign — only to find out you’ve made it to a spam list and your emails go straight to the junk folder. Getting to a spam list is a major setback that affects your sender reputation, email deliverability, and all marketing efforts.

In this guide, we’ll break down what spam email lists are, how to remove your email from these lists, and, most importantly, how to avoid ever ending up on one.

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Error budgets are a critical tool for managing system downtime, balancing planned maintenance and unexpected outages to meet service-level objectives (SLOs). They are calculated using projected downtime and maintenance, not just the difference between 100% and your SLO. By categorizing downtime into maintenance and unexpected outages, teams can identify areas for improvement, such as automating processes or fixing bugs. A real-world example shows how addressing an outdated load balancer reduced HTTP errors and restored an error budget surplus, enabling critical upgrades. Error budgets help teams focus resources on stabilizing systems, improving reliability, and meeting customer expectations.

Learn how to configure Prometheus ports correctly, whether using defaults or custom settings, to keep your monitoring setup running smoothly.

Dig into your Prometheus metrics with functions that help you filter, analyze, and spot trends—so you can make sense of your data faster.

This blog post explores incident management processes for businesses, particularly focusing on IT service disruptions. It covers the definition, benefits, lifecycle stages, and best practices of incident management. Key points include the five stages of the incident management lifecycle (identification, triage/prioritization, containment/response, resolution/recovery, and closure/review), best practices for each stage, and metrics to measure effectiveness. The post highlights that 40% of companies with fewer than 100 employees lack incident response plans and promotes Squadcast as a comprehensive incident management solution that addresses common pain points in the process.

Sentry and Bugsnag are leading error monitoring tools for software development with distinct strengths. Sentry offers more comprehensive features, extensive customization options, and better pricing for small teams, making it ideal for complex applications with diverse tech stacks. Bugsnag provides a more streamlined experience with intelligent error grouping, ready-to-use insights, and strong enterprise features, making it perfect for teams who prefer simplicity and immediate usability. Your choice between Sentry vs Bugsnag should depend on your team's specific needs, technology stack, and preference for either customization flexibility (Sentry) or out-of-the-box functionality (Bugsnag).

An on-call rotation is a schedule where team members are available to respond to incidents and ensure system reliability. Key elements include balanced scheduling, effective handoffs, post-mortem analysis, optimized alerting, and runbook maintenance. For global teams, the follow-the-sun model ensures 24/7 coverage, while single-region teams can rotate shifts quarterly. Tools like Squadcast, Prometheus, and Datadog streamline incident management and reduce workload. By implementing best practices, organizations can minimize downtime, improve response times, and foster a culture of reliability.

Use journalctl --last to quickly view recent system logs and troubleshoot issues by checking what happened just before an error or crash.