Agile frameworks like Scrum provide flexibility in structuring workflows, which can sometimes lead to confusion, especially when using project management tools such as Jira.

This is especially true for tasks and story issue types, as both exist at the same hierarchy level, and teams often struggle to determine when to use one over the other.

Although these issue types share the same hierarchy in Jira, they are intended for different purposes. By understanding their roles, teams can better organize their work, improve their planning, and enhance their reporting.

In this article, I’ll explore the purpose of tasks and stories, how they can work together effectively, and best practices for managing them in Jira.

Connecting issues in Jira serves many purposes. For instance, it allows you to track dependencies between tasks, identify blockers, and visualize these blockers in a timeline view. As a result, you can better organize your team’s work, enhance planning, and improve collaboration.

In this blog post, I explain how to link issues in Jira using different methods. You can link issues automatically or manually from a Jira board or issue view. Additionally, we give you useful tips on how to make working with linked issues more convenient and efficient.

Great email campaigns run on clockwork processes. And Jira templates can serve as a backbone for creating a smooth workflow. Using an email campaign template will speed up and streamline campaign preparation, enabling you to kick-start the process in mere seconds. Another benefit is that your team will gain a ready action plan with clearly defined stages and dependencies. With a well-documented process and better-organized teamwork, you will be able to prepare email campaigns more quickly and efficiently.

In this blog post, we provide you with customizable email campaign templates and explain how to use them in Jira.