Posts from @sajanpth..
Materialized View Capital (MVC) officially launched to invest in early-stage infra startups, while the Prefect Summit 2024 keynote covers critical trends like primary persistence on object storage, composable databases, PostgreSQL's renaissance, and durable execution—reflecting shifts from monolithi.. read more
GitHub's dominance resulted from its perfect timing as distributed version control tools emerged and itsdeveloper-focused approachthat refocused code hosting around user-centric and permission-simplistic models, unlike ad-driven competitors... read more
🔐 Multi-Factor Authentication (MFA) is a game-changer in the world of cybersecurity. By adding an extra layer of defense, MFA helps protect against unauthorized access and enhances online security. Let's prioritize MFA adoption to safeguard our digital identities and assets! We've included it by def..
🌟 Wrapping up an amazing week with the third event we're attending: SaaStr Annual 2024 in the San Francisco Bay! 🌟 It’s been an intense yet rewarding journey. We joined 13,000+ SaaS founders, VCs, and executives for an incredible gathering of the SaaS community. This week has been filled with rich i..
Service Meshes have been gaining a lot of popularity lately, more so amongst Spring and Java developers who wish to address cross cutting concerns. But, are you wondering what exactly are Service Meshes? What are some of the popular types out there? And most importantly, what kind of problems do they actually solve? Well, look no further! This blog is here to provide you with the answers you seek.
Why is email analytics important? Because email is one of the main channels of converting users into customers. Even if you are not a marketer but a developer, for example, who is configuring email notifications, you should still analyze the performance of your messages. However, email analytics is often underestimated. So, let’s discuss which types of email campaigns you should measure, define the most important email metrics, and also put together an overview of email analytics tools.
🚀 Relianoid is thrilled to be attending the MENA Information Security Conference 2024! As cyber threats evolve, it's crucial to stay ahead in securing IT, OT, IoT, and hybrid cloud infrastructures. This year's theme, "Hyper-Resilient Cyber," aligns with our commitment to enhancing cybersecurity resi..
Good customer service equals a more satisfied customer base. The data backs this up: 83% of customers are more loyal to brands that respond to and resolve their complaints.
So, if a customer sends an angry email, they expect a quick response that solves the problem and reassures them that you’re taking their concerns seriously.
But the thing is, writing responses to these frustrated customers isn’t easy. You have to carefully craft a reply that not only helps ease their worries but also provides the right solution to their problem.
How do you do it?
Simple. Look at some angry customer email examples.
