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Designing a Scalable Serverless Contact System with AWS and Terraform

@devopslinks ・ Jan 05,2026

TravelEase Inc., a growing travel company, significantly improved customer inquiries handling by replacing a basic mailto: link with a modular, serverless, cloud-native system managed with Terraform. This new system automated message validation, processing, storage, and notifications using Lambda functions, DynamoDB, and SES, providing reliability and scalability previously lacking.

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