#inciden...   #inciden...   #inciden...  

This blog post talks about how to handle incidents effectively in an organization. It emphasizes the importance of having a well-defined plan that outlines steps to take when an incident occurs. The article also details several helpful tools and best practices to follow. Here are the key takeaways:

Why it's important: Minimizes downtime, revenue loss, and brand reputation damage.

Steps to take: Identify/classify incidents, communicate effectively, assign roles, and have standard procedures.

Essential tools: Monitoring/alerting tools, service catalog, log management, runbook automation, collaboration platforms, and incident management platforms.

Best practices: Regularly train staff, conduct simulations, review incidents, and continuously improve the plan.

#pagerdu...   #inciden...  

This blog post explores alternatives to Pagerduty, a popular incident management tool. It emphasizes features to consider when choosing an alternative, including user-friendliness, scheduling, notifications, workflows, integrations, and cost.

The blog compares Pagerduty with ServiceNow, highlighting strengths and weaknesses of each. While Pagerduty is user-friendly with pre-built features, ServiceNow offers more powerful customization.

Finally, the blog introduces Squadcast as a well-rounded alternative that combines the strengths of both Pagerduty and ServiceNow, with a focus on user-friendliness, powerful workflows, and competitive pricing.

#pagerdu...   #victoro...   #inciden...  

This blog post explores alternatives to Splunk On-Call (formerly VictorOps) because of potential drawbacks like cost, limited features, and hidden fees. It compares 9 VictorOps alternatives including Squadcast, Opsgenie, and Moogsoft. Key factors to consider when choosing an alternative are cost transparency, features, ease of use, and support. The blog highlights Squadcast as a strong replacement for Splunk On-Call due to its transparent pricing, all-in-one functionality, user-friendly interface, and excellent support.