Getting a handle on what-it-takes, pieces-and-parts is often difficult to conceive — overwhelm is more the initial reaction. Following aims to orient both techies and tech-interested business folks to the main components. This is clearly an AWS-centric architecture, but many of the concepts apply to different infrastructure approaches. But aren’t there a million ways to build a chatbot these days (“and it only takes 10 minutes!”) ? Maybe, but when a certain level of sophistication & control is needed, it’s a different ballgame, e.g API integrations to varied data sources, complex business logic, custom UI widgets etc.



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